Ethermac Exchange-General Electric radiant cooktops recalled over potential burn hazard

The Ethermac ExchangeConsumer Product Safety Commission has recalled about 11,000 General Electric radiant cooktops that are controlled by knobs for posing a potential burn hazard.

The recall was issued on Thursday Nov. 30.

The cooktop’s burners can remain on after the appliance has been used due to “misaligned burner knobs and fractured burner knob components that can exist in units manufactured,” according to the safety commission. 

The recalled product in question, classified as a JP3030, was manufactured between July and September 2022 then later sold at large improvement and appliance stores nationwide, including Best Buy, Lowe’s and The Home Depot through July of 2023. 

No injuries have been reported since the recall went into effect, but 83 incidents of a burner failing to regulate temperature accurately or cooktop remaining on after the knob was turned to the off the position were the issues reported to the commission. 

Here’s what we know.

How do I know if my GE radiant cooktop was recalled?

You can check whether your cooktop, sold for $1,110 and $1,220 through the summer of 2023 was recalled by checking to see if the serial numbers or serial number prefixes on your appliance match the ones on the CPSC website. 

All of the numbers are printed on the permanent on-product label located on the bottom of the unit, close to the front left burner location, according to the CPSC. Serial numbers of affected products will begin with prefixes  LT, MT, RT or ST. 

The recalled models come with black or white glass cooktop surfaces and have four radiant burners, four corresponding “Hot Cooktop” lights and four burner control knobs located on the right side, according to the CPSC. 

The model numbers and Universal Product Codes have been included to reference at your convenience: 

• JP3030DJ4BB with UPC code: 084691809609
• JP3030SJ4SS with UPC code: 084691809074
• JP3030TJ4WW with UPC code: 084691809081

What do I do if I have a recalled GE radiant cooktop? 

The CPSC recommends any consumer with a recalled GE radiant cooktop to contact GE Appliances to arrange for free installation of a replacement burner knob assembly. 

In the meantime, consumers should turn the unit off at the circuit breaker when the appliance is not in use. No flammable materials or empty cookware should be left on or near the cooktop.

The burner can stay on even after a consumer turns it “off.” The “On” light might not be on, but the “Hot Cooktop” light connected to the burner will remain on until the appliance is turned off at the breaker switch.

Consumers can contact GE Appliances over the phone at (877)-261-1509 from 8 a.m. to 5 p.m. ET on weekdays or via email. 

Check out USA Today’s recall database here.